Head: PR & Communications (Johannesburg, ZA) @ Nedbank

REQUISISTION DETAILS REQ

148610 Thembi Mtshali Location: Johannesburg - Sandton Closing date: 17 November 2026 Position Title : Head: CIB Communications & PR Job Family Marketing, Communication and Research Career Stream Communications and Public Relations Leadership Pipeline Manage Function FAIS Affected Job Purpose

• This is an integrated communications leadership role responsible for the strategic direction and governance of internal communications, external communications and PR across Nedbank CIB.
• The Head: CIB Communications & PR will develop and lead an integrated communications strategy that supports CIB's business priorities, strengthens its reputation and market positioning, builds leadership visibility and drives effective employee engagement.
• The role provides strategic communications counsel to the CIB Managing Executive and senior leadership, ensuring CIB's strategy, expertise, transactions, client solutions and people are communicated clearly and consistently across internal and external audiences.

Job Responsibilities

• Communications strategy: Develop and execute an integrated internal and external communications and PR strategy aligned with CIB and Nedbank strategic priorities.
• Strategic counsel: Provide trusted communications and reputation counsel to the CIB Managing Executive, senior leadership, sector heads and other key stakeholders.
• External communications and PR: Lead proactive media relations, PR campaigns and external communications that strengthen CIB's reputation, visibility and authority across priority sectors and markets.
• Reputation and issues management: Identify and manage emerging reputational risks, media enquiries and sensitive issues, ensuring timely, accurate and appropriately governed communications.
• Thought leadership and sector positioning: Develop compelling sector narratives and thought-leadership programmes that position CIB executives and subject-matter experts as credible and trusted industry voices.
• Deal and client communications: Lead communications around significant transactions and client solutions, translating complex deals into compelling stories that demonstrate client value, innovation, sector expertise and impact.
• Executive communications: Oversee executive positioning, speeches, talking points, opinion pieces, leadership messages, media preparation and spokesperson development.
• Internal communications and employee engagement: Lead CIB's internal communications strategy, including leadership messaging, strategy communications, employee engagement, EVP and CVP initiatives, recognition, change communications and internal channels.
• Events and strategic platforms: Provide communications leadership for priority conferences, sponsorships and events, leveraging these platforms to strengthen CIB's reputation, thought leadership and executive visibility.
• Content and channel governance: Ensure communications across internal and external channels are clear, consistent, audience appropriate and aligned with CIB and Nedbank positioning.
• Measurement and insights: Measure communications effectiveness through reputation, media quality, sentiment, share of voice, reach, executive visibility, employee engagement and other impact-based measures. Use insights to continuously improve communications strategy.
• Team, agency and budget management: Lead and develop the CIB communications team, manage communications agencies and suppliers, oversee budgets and allocate resources according to strategic and reputational priorities. Essential Qualification
• Relevant degree in Communication, Public Relations, Media, Journalism, Marketing, Business, English or a related field.
• Postgraduate qualification would be advantageous. Minimum Experience Level
• Minimum of 10 years' experience in communications, corporate affairs, PR or a related discipline.
• Significant experience operating at a senior communications leadership level.
• Proven experience developing and executing integrated communications strategies.
• Strong experience across internal communications, external communications, media relations and reputation management.
• Experience providing strategic communications counsel to senior executives.
• Experience managing complex or sensitive communications matters.
• Demonstrated experience in executive positioning, thought leadership and stakeholder engagement.
• Experience managing teams, agencies, budgets and multiple senior stakeholders.
• Financial services, corporate and investment banking or complex B2B experience is highly desirable. Essential Skills
• Exceptional writing, editing and verbal communication skills.
• Strong strategic communications, PR and reputation management capability.
• Strong understanding of corporate and investment banking, with the ability to understand and communicate complex deals, financial results and sector issues.
• Executive communications and advisory capability.
• Strong media and stakeholder relationship management.
• Internal communications and employee engagement expertise.
• Issues and crisis communications capability.
• Strong project and programme management.
• Communications measurement and analytical capability Technical / Professional Knowledge
• Strategic thinking: Connect communications priorities directly to business strategy and commercial objectives.
• Commercial acumen: Understand CIB's business, clients, sectors and operating environment.
• Executive influence: Operate credibly with senior leaders and provide clear, strategic counsel.
• Communication excellence: Translate complex information into compelling, audience-appropriate communications.
• Reputation judgement: Identify reputational risks and opportunities and provide sound advice in sensitive situations.
• Leadership: Build, lead and develop a high-performing communications function.
• Stakeholder management: Build trusted relationships across leadership, employees, clients, media and other stakeholders.
• Collaboration: Work effectively across CIB and broader Nedbank functions.
• Execution excellence: Manage competing priorities while maintaining consistently high standards.
• Integrity and discretion: Exercise sound judgement and maintain confidentiality when managing sensitive business, client, employee and reputational matters.

Behavioural Competencies Communication Building Partnerships Customer Focus Influencing Decision Making Driving for Results Planning and Organizing Delegation and Empowerment --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566