About this role
The HPC Jobs Service supports local people into exciting, long-term careers across our Project. BMS IT Coordinator Wilson James Hinkley Point C
Main Duties
Administering IT systems, hardware, software, and mobile devices Providing first-line technical support to users across the business Installing and maintaining IT equipment across office and site environments Managing user accounts, permissions, and access controls Supporting IT asset management and equipment tracking Supporting the implementation and ongoing development of digital data capture systems Maintaining data collection platforms, forms, workflows, and reporting tools Producing reports and dashboards to support operational decision-making Training and supporting users in the effective use of technology and business systems Maintaining accurate records, databases, and system documentation Supporting audits, compliance activities, and continuous improvement initiatives Identifying opportunities to improve efficiency through technology and automation
Requirements
CITB HS&E Test Minimum 2-3 years customer service experience Minimum 1 year IT support experience Experience working with Microsoft Azure Hardware deployment and installation experience Strong knowledge of Microsoft 365, Windows operating systems, and business applications Strong communication and troubleshooting skills Ability to support users with varying levels of technical knowledge Confident following escalation processes and procedures Comfortable working to deadlines and managing competing priorities Ability to work effectively as part of a team Demonstrates approachability, accountability, and adaptability Strong organisational skills and attention to detail For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.