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Service Administrator - 12 Month Fixed Term Contract (Maternity Cover) @ Owls Hall Environmental Ltd

Braintree, England, GBOnsiteContract
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About this role

Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers comply with new legislation. We are seeking to appoint a Service Administrator to join our growing team in our lovely office location.

About the Position

Key Duties and Responsibilities

  • Taking calls from new and existing customers
  • Providing costs for servicing, emptying and breakdowns
  • Scheduling planned and unplanned servicing and emptying work for Engineers
  • Working closely with our external engineers to create quotations for additional work
  • Upselling cash contracts to Direct Debit plans

Experience, skills and aptitude required

  • Excellent communication skills
  • Exceptional customer service skills
  • A proactive attitude
  • Ability to prioritise work to meet deadlines

In Return, You Will Receive

  • A competitive salary, reviewed yearly
  • Starting salary of £28,000 per year
  • Contributory pension scheme
  • 28 days annual leave, increasing with length of service
  • Option to buy up to five additional days of annual leave per year
  • Paid birthday off, plus one day per year to work with a charity of your choice
  • Employee Wellbeing Service providing confidential support, information, expert advice and specialist counselling
  • Full training provided

To apply, please send your CV.

No agencies or canvassing.

Skills

CommunicationCustomer Service

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