About this role
Commercial Insurance Account Handler – Peterborough
- Position: Commercial Insurance Account Handler
- Location: Peterborough, Cambridgeshire (Structured Hybrid: 2 days office, 3 days home post-probation)
- Salary: Up to £40,000 Base DOE (Potentially negotiable for high-calibre candidates) + Performance Bonus
- System Requirement: Acturis experience is essential
- Package: Flexible Benefits Suite, Comprehensive Pension Scheme, and Full CII Qualification Support
Position Brief
On behalf of a highly progressive and expanding insurance broker, we are seeking to appoint a technical Commercial Insurance Account Handler to join their established team in Peterborough
.
This role balances technical placement skills with client relationship management across the full policy lifecycle. It is designed for a driven professional seeking a modern, high-trust work environment; our client provides a structured hybrid model allowing you to work 3 days from home and 2 days in the office following the successful completion of your training and probationary period.
Operating on the Acturis platform, you will manage the day-to-day servicing of an active portfolio of commercial clients. You will have full open-market access to major composite insurers and niche underwriting facilities to secure optimum coverage terms and competitive pricing.
Key Responsibilities & Accountabilities
- Full Lifecycle Servicing: Manage an assigned book of mid-market commercial accounts across the entire policy lifecycle, executing high-quality Renewals, New Business quotations, and Mid-Term Adjustments (MTAs).
- System Management: Utilise the Acturis platform daily for precise documentation, policy processing, e-trading, and client record management.
- Multi-Class Placement: Prepare tailored risk presentations and secure terms across a broad spectrum of commercial lines, including Commercial Combined, Public & Employers’ Liability, Property Owners, Motor Fleet, and Business Package policies.
- Market Negotiation: Conduct rigorous broking exercises, leveraging relationships with insurance underwriters to negotiate best-in-class pricing, policy extensions, and coverage structures.
- Client Retention: Act as the primary internal contact for corporate policyholders, building long-term rapport with business owners to maintain exceptionally high retention rates.
Candidate Profile & Requirements
- Insurance Expertise: Proven experience working as a Commercial Account Handler or Commercial Broker within a UK general insurance brokerage.
- Technical Software Skills: High proficiency and hands-on experience using the Acturis trading platform is an absolute necessity for this role.
- Technical Breadth: A solid understanding of core commercial policy wordings, underwriting rules, and active FCA regulatory requirements.
- Communication Skills: Excellent verbal and written communication capabilities, with a confident, consultative approach to handling business clients and underwriters.
- Location & Mobility: Must live within a reliable commuting distance of Peterborough to work office-based during the initial training period, transitioning to the 2-day office / 3-day home split post-probation.
What’s on Offer
- Financial Reward: A highly competitive basic salary up to £40,000 (negotiable depending on the depth of your Acturis and commercial knowledge) plus a rewarding bonus framework.
- Work-Life Balance: A fantastic hybrid framework providing excellent weekly flexibility once you have successfully completed your probation.
- Tailored Benefits: A comprehensive flexible benefits package customizable to your health, lifestyle, and financial preferences, alongside an enhanced company pension scheme.
- Professional Progression: Clear pathways into Senior Handling, Placement Specialism, or Account Executive positions, backed by full financial support for your Cert CII / ACII qualifications.