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Commercial Manager @ Macildowie Recruitment and Retention

Castle Donington, England, GBOnsiteFull-time
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About this role

Castle Donington, office based

Monday to Friday, 08:30 - 17:00 up to £50,000 + annual bonus

Macildowie are working with a leading client based in Castle Donington to recruit an experienced and commercially driven Commercial Manager into their growing team. Operating within the retail sector, this is a fantastic opportunity for somebody who enjoys combining people management with strategic account management.

You'll take responsibility for supporting and developing a team of Commercial Executives while personally managing a portfolio of established, high-value customer accounts, with responsibility to grow spend and increase profit and revenue. This isn't a role where you'll simply maintain what's already there. The business is looking for someone who will spot opportunities, challenge existing ways of working and actively contribute to commercial revenue account growth.

The Role

Working closely with the Head of Commercial and Commercial & Sales Director, you'll become a key point of contact across the commercial function.

Your responsibilities will include

Managing relationships with a portfolio of long-standing, high-value accounts

Meeting customers face-to-face to strengthen relationships and identify opportunities for growth

Regularly reviewing account performance, customer websites and commercial data to uncover opportunities

Supporting the delivery of wider commercial objectives alongside senior leadership

Taking ownership of new customer onboarding and ensuring a professional, seamless experience

Identifying opportunities to improve processes, efficiency and overall account management

Using your commercial judgement and initiative to improve both customer performance and team effectiveness

Experience of marketplace growth, with businesses such as Amazon/ B&Q/ Wayfair etc

What We're Looking For

We're looking for someone who is commercially switched-on, confident with customers and comfortable taking ownership.

Ideally, you'll bring:2–3 years' relevant commercial or account management experience

Experience within retail, furniture, wholesale or a similar product-led environment

Previous experience leading, mentoring or supporting a team

Strong account management and relationship-building skills

Confidence communicating with senior stakeholders and customers face-to-face

Excellent organisation and time-management skills

A proactive approach with the ability to identify and act upon commercial opportunities

Strong Microsoft Office skills, particularly Excel, PowerPoint and Word

A genuine drive to improve performance, processes and customer relationships

What's On Offer?

Alongside a negotiable salary dependent upon experience, you'll receive:

24 days' annual leave plus bank holidays

Your birthday off as an additional day's holiday

Health Care Cash Plan following six months' service

Monday to Friday working hours

The opportunity to take ownership of a commercially important position

Exposure to established, high-value customer accounts

The chance to influence how the commercial team develops and operates

If you're an experienced account management or commercial professional who's ready to combine leadership, customer relationships and commercial growth in your next role, we'd love to hear from you.

Apply today for more information.

Skills

Account ManagementStrategic Account ManagementExcelPowerPointmarketplace growthCustomer onboarding

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