About this role
Summary
Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.
You'll work 37.5 hours per week. No weekend or Bank Holiday working is required.
Interview date: 1st December 2026
Internally you'll be known as a Business Services Co-ordinator (office based)
What it's like to work here
Your contractual location will be Polesden Lacey and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
As part of this regional role, occasional travel across London and the South East will be required to attend meetings, training events and team activities.
What you'll be doing
Our regional Business Services team are responsible for providing a high-quality support service to colleagues across London and South East. Working with minimal supervision, you'll use your initiative to manage your own time and work packages.
Your responsibilities will include a variety of tasks including office management, stakeholder support, archiving and records management, data handling, Sharepoint site editing and diary and calendar management.
We’re a flexible team that support the needs of our organisation and region so it can be a very diverse role. No matter what you’re working on, you’ll champion best practice and confidently challenge the status quo when you think there’s a better way of doing something.
You’ll want to help others to the best of your ability and be comfortable working with a wide range of team members and different disciplines. You'll use your role to build and maintain positive relationships with property staff, regional specialists and external stakeholders.
Who we're looking for
We'd love to hear from you if you’re:?
- experienced in giving business support, along with responsibility for facilities or office supervision
- good at communicating, both in writing and speaking
- able to work as part of a team, but also on your own initiative
- flexible and focused on people
- happy to multi-task and manage your own priorities and workload
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.