About this role
Job Summary
The incumbent of this position serves as Director of Field Operations Division for Multifamily Housing (MFH), Rural Housing Service (RHS). The primary purpose of the position is providing leadership and supervision to staff engaged in the development of policies, plans, procedures and oversight management of a nationwide program of MFH loan servicing and property management activities.
USDA Employees: Please refer to the Next Steps section.
Qualifications
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. For GS-15 Grade Level: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-14 grade level; or its non-Federal equivalent that demonstrates: Providing leadership and oversight in the planning, development, implementation, and evaluation of nationwide multifamily housing program plans and objectives; analysis and evaluation of program effectiveness to determine the appropriate course of action for improvement; eliciting cooperation and deal effectively with representatives of Federal and non-Federal organizations on loan and grant program servicing matters; meeting and dealing with senior management officials to effectively present plans and technique proposals to a variety of audiences; and supervision of multifamily servicing staff; regulating and guiding the business operations of loan and subsidy processing for very-low, low and moderate income families and to preserve properties, fulfilling the Agency mission of providing decent, safe and sanitary housing for rural families; experience in drafting and editing position papers, regulations and technical assistance directives; and experience in prompt development of articulately written communication to the Departments' internal and external customers and the ability to develop such responses within very short timeframes.
Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-1101 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major Duties
- Directs and assigns day-to-day activities relative to reviewing, analyzing, and approving the disposition of problem cases and other routine work submitted to the National Office, and provides technical advice in more complex situations.
- Coordinates with other Multifamily Housing Directors in the development, training, dissemination, and general implementation of rural development and program promotion activities of common interest.
- Provides authoritative advice and counsel regarding the field operations of Multifamily Housing's direct loans, subsidy programs, and servicing functions.
- Provides technical advice and leadership to members of the division, ensures policy enforcement, and provides for the coordination and supervision of the resolution of large, special and complex Multifamily Housing loan servicing issues.
- Directs and oversees the development of overall operating and evaluation of policies, methods, goals, objectives and criteria for the Field Operations Division program.
Requirements
You must be a US Citizen or US National. Males born after 12/31/1959 must be Selective Service registered or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. The U.S. Government utilizes Trusted Workforce 2.0 to implement Continuous Vetting (CV) as a-whole-of government approach to personnel security. If selected for this position, you will be subject to continuous automated record checks of criminal, financial, and public record databases throughout your period of eligibility or employment, replacing traditional periodic reinvestigations.
Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/. Subject to one year supervisory/managerial probationary period unless prior service is creditable. New USDA supervisors must successfully complete all components of the required training program before the end of their probationary period.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period depending on your appointment type, unless previous federal service is creditable. During this time your employment will be evaluated, and we may consider: your performance and conduct, the needs and interests of the agency, whether your continued employment would advance organizational goals of the agency or the Government, and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.