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Quality Technician II @ DHL Group

USOnsiteFull-time
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About this role

Role Purpose

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities

  • Perform Quality audits, inspections and documentation.
  • Perform daily quality assurance activities as required or directed by management.
  • Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
  • Support QA training for new and existing associates.
  • Support coordination of QA license, permit and registration activities.
  • Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience

  • High School Diploma or Equivalent
  • Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
  • Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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Skills

quality auditsquality inspectionsdocumentationqms implementationquality metricscustomer feedbackqa trainingforklift operationprocess improvementcompliance monitoringcoordination skillsstakeholder communication

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