About this role
- Your Role in Our Mission As a Risk & Fraud Manager, you protect the integrity and financial stability of NEXT Ventures' ecosystem.
- You will lead efforts in identifying anomalies, executing account verification protocols, investigating complex client claims, and leveraging data analytics and AI automation to safeguard platform policies while optimizing workflow efficiency.
- How You’ll Make an Impact (Key Responsibilities) Client Activity Research & Monitoring: Conduct thorough, recurring research into client activities to identify anomalies, verify account authenticity, and strictly enforce platform compliance.
- Verification Operations : Oversee and execute verification procedures to confirm the legitimacy of new and existing client accounts, including rigorous identity document reviews.
- Investigations & Dispute Resolution: Analyze evidence and underlying documents to understand client claims in depth, delivering clear resolutions or technical explanations based on thorough data analysis.
- Cross-Functional Collaboration: Partner closely with internal departments and cross-functional teams to resolve client issues and mitigate potential fraud risks effectively.
- Data Analytics & Pattern Recognition: Regularly analyze and interpret complex business metrics, test hypotheses, project outcomes, and uncover suspicious patterns to inform executive decisions.
- Innovation & Platform Integrity: Generate innovative and creative ideas by thinking outside the box to continuously enhance the platform's integrity.
- Workflow Optimization & Efficiency: Take a hands-on approach to refining operational processes, workflows, and technologies to achieve high efficiency and company-wide strategic goals.
- Market Intelligence & Proactive Defense: Continuously monitor industry developments and analyze risk impacts on the platform's integrity, proposing strategic product enhancements and identifying novel anomalies to keep the platform secure and competitive.
- What You Bring (Required Qualifications & Skills) Data & Analytics Tools: Proficiency in Google Workspace, and Power BI or Metabase.
- Knowledge of SQL and Python is a distinct advantage.
- AI & Technical Automation: Demonstrated expertise using AI tools and automation strategies to streamline workflows.
- Analytical Thinking: Strong capacity to interpret complex datasets, identify patterns, and make operational decisions.
- Communication Skills: Excellent written and verbal English skills, capable of explaining technical findings and policy decisions clearly.
- Problem-Solving & Innovation: Creative & possess problem-solving skills to propose innovative solutions.
- Interpersonal Skills: Outstanding collaboration abilities to build consensus and work effectively within diverse, global teams.
- Your X-Factor (The Ideal Candidate) Analytical Detective: Has a keen eye for detail, spotting subtle anomalies and inconsistencies that others miss.
- Automation Advocate: Constantly looks for ways to leverage tech, AI, and scripts to work smarter and faster.
- Balanced Judgement: Balances firm platform policy enforcement with a fair, client-focused approach to dispute resolution.
- Proactive Problem-Solver: Doesn't wait for risk events to occur; anticipates vulnerabilities and builds preventative measures ahead of time.
- Your Pay & Perks Competitive Salary Package: Aligned with market benchmarks and tailored to your experience and leadership capabilities.
- Health & Wellbeing
Benefits
- Comprehensive medical coverage and support programs tailored per region.
- Growth Opportunities: Access to advanced training, certifications, and high-impact international exposure across global fintech operations.
- Work Culture & Flexibility: An ambitious, fast-paced work environment with modern collaboration tools and flexible working options.
Your Journey After Applying 30-minute Get-To-Know-You Session (with TA Lead) 48-hour Take-Home Assessment 60-minute Final Interview Session (with Management) Why Join NEXT We’re not your average workplace—we work hard, play harder, and celebrate every win.