About this role
Finance Business Support devopscarriere.nl Salesforce Engineer / Business Analyst 03-11-2026 4.527 - 6.036 Medior The Hague Als Salesforce Engineer / Business Analyst bij NN analyseer je businessvraagstukken, haal je requirements op en vertaal je die naar duurzame Salesforce-oplossingen via configuratie, datamodellering en Flows, met dagelijks gebruik van AI en focus op security en resilience. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Salesforce Engineer / Business Analyst Role purpose: Design, build, and optimize Salesforce solutions while translating business needs into scalable technical requirements to improve sales, service, and operational performance. Core responsibilities - Gather, analyze, and document business requirements; convert them into user stories, acceptance criteria, and solution designs.
- Configure and develop Salesforce features (e.g., objects, fields, flows, validation rules, reports, dashboards) to meet stakeholder needs.
- Partner with Sales, Service, Operations, and IT to map processes, identify gaps, and recommend improvements.
- Support integrations and data workflows; ensure data quality, governance, and reliable reporting.
- Conduct testing (unit/UAT), manage releases, and provide post-deployment support and troubleshooting.
- Create and maintain documentation, training materials, and change management communications.
- Monitor platform health, security, and access controls; ensure compliance with internal standards.
Required skills and qualifications
- Salesforce expertise: Administration and configuration; understanding of declarative automation and platform capabilities.
- Business analysis: Requirements elicitation, process mapping, stakeholder management, and prioritization.
- Technical skills: Data modeling, reporting/analytics, and familiarity with integrations/APIs.
- Delivery: Agile/Scrum collaboration, testing discipline, and releas...