About this role
Are you a natural-born connector who adapts faster than a chameleon and stays cool when plans change at the drop of a hat? Then this is the perfect match you’ve been waiting for!
We are looking for an enthusiastic English & German-speaking Customer Service Representative to join an international company—someone who will make a real difference with heaps of energy, a sense of humor, and a proactive attitude. In this role, you’ll be far more than just a standard helpdesk agent: you’ll act as a strategic partner to restaurants and interact effortlessly with top-level international executives. You’ll quickly master the ins and outs of this dynamic field, ensuring that partners can run their businesses smoothly, successfully, and with a smile. ✨What we offer- Good salary between €3,200 and €3,600!- A dynamic environment where a lot is happening!- Possibility to work from home- Office hours between 09:00 and 17:00- Catered lunch and a professional barista!- An international workplace where you learn a lot!
- Who you areAs a customer service representative, you are a pillar of stability for your team and our partners.
- No fixed processes?
- No problem; you thrive in a dynamic environment and switch effortlessly between priorities.
- When things are quiet, you don’t just sit around—you proactively come up with plans to improve the work.
- You have exceptional communication skills, possess a great deal of empathy, and love spending hours improving the system.- You speak and write English- You speak and write German- You are available between 32 and 40 hours a week- You can travel to the location in AmsterdamWhat will you doAs a Customer Service Specialist, you coach agents, monitor quality, and step in yourself whenever necessary.
- You might spend up to six hours a day on the phone with restaurant partners, providing support and strengthening relationships.
You constantly communicate with top international managers in English and adjust course as daily priorities s