About this role
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
- About this role: This role defines the marketing strategy for courier-facing audiences and ensures that courier proposition, lifecycle communication and market activation priorities are aligned across the organisation.
- The role sets direction for courier attraction, activation, retention, onboarding support and in-app communication, while detailed delivery is handled by the layer below and by local market teams.
- The role acts as the senior CMO point of contact for courier marketing topics and does not own growth or performance marketing execution.- Define the courier marketing strategy across priority markets, lifecycle moments and courier segments, ensuring alignment with brand, operations and market priorities.- Govern the courier value proposition, messaging standards and channel reachability principles, ensuring that central guidance is clear and locally actionable.- Prioritise courier marketing initiatives across attraction, activation, retention, reactivation, peak availability and incentive participation based on strategic relevance and market need.- Oversee strategic direction for courier CRM journeys, in-app messaging, content and social campaigns, while delegating campaign execution and optimisation to specialist teams. - Act as the senior point of contact for Operations,Country Marketing, Market Leaders and Product on courier marketing decisions, escalations and cross-functional dependencies.- Ensure courier marketing activity supports onboarding quality, trust, recognition and community connection without duplicating growth or performance market