About this role
Sales Support Retail Sales Support Retail | 32 - 40 hours per week TB Brown is the instant coffee specialist from Den Dungen, serving private label customers in more than 20 countries across Europe. Every day, we are committed to providing both new and existing customers with the finest instant coffee blends. As we continue to grow, we are looking for an enthusiastic Sales Support Specialist for our Retail channel. As TB Brown's Sales Support Specialist, you are a key link between our (international) customers, account managers, and colleagues from other departments.
You ensure that everything runs smoothly behind the scenes so that customers receive the best possible service. With your enthusiastic and solution-oriented approach, you make a difference every day and directly contribute to customer satisfaction and commercial success. As part of the coffee multinational Sucafina, we offer you the best of both worlds: the close-knit atmosphere of a small team combined with the opportunities of a large international organization.
What does the role involve?
- You are a friendly and reliable point of contact for customers and strive to provide an outstanding customer experience.
- You support our international Sales Team with calculations, quotations, analyses, and forecasts.
- You prepare and manage contracts, ensuring that deadlines and conditions are accurately monitored and followed up.
- You ensure that all customer agreements are properly recorded and implemented in our ERP system.
- Depending on your experience, you will either manage a small portfolio of customers directly or gradually grow into this responsibility. You will be given the opportunity to take ownership and further develop yourself within our commercial organization.
- You support your Customer Support colleagues when needed.
What are we looking for?
- You have completed a bachelor's degree in a commercial field or possess a comparable level of education and ...