About this role
Are you customer-focused, communicative, and experienced in managing logistics processes? Join our team as a Customer Service Coordinator and play a key role in supporting customers in the Dutch market.
What are you going to do?
- As a Customer Service Coordinator, you are the main point of contact for a selected group of customers regarding logistics processes and supply chain activities.
- You will work closely with customers, logistics providers, and internal departments to ensure excellent service and continuous improvement.
- Your work will include:- Building and maintaining strong customer relationships;- Leading logistics performance meetings with customers;- Managing the complete order-to-invoice process accurately and on time;- Coordinating and resolving customer complaints;- Working closely with Sales, Inbound Logistics, and external logistics providers;- Monitoring logistics performance and service levels;- Identifying opportunities to improve supply chain processes;- Initiating and leading continuous improvement projects;- Supporting efficient communication between customers and internal stakeholders.
- What do we offer?- Gross hourly salary between €27,58 - €29,44 (around €2,390 - €2,550 per month based on 20 hours per week);- Start date from 22 November 2026;- Temporary assignment for 12 months;- Working hours: 4 days per week (Friday off) and 5 hours per day or 5 days per week, 4 hours per day;- You have to work 2 days per week on site on Tuesday and Thursday;- Paid vacation days and 8.33% holiday allowance;- Pension plan from the first day of employment;- Access to training and development opportunities through Adecco Academy;- Opportunity to work in an international and multicultural environment;- A role with a high level of customer interaction and responsibility.
Where will you work?
You will join a leading international FMCG organization. In this role, you will work closely with customers, logistics providers, and internal teams