About this role
Computer Science | Information Technology internship: automation and dashboard development Beschrijving Introduction The Customer Support (CS) Quality & Excellence team in Veldhoven helps improve the performance and quality of ASML machines at customer sites worldwide. We work closely with stakeholders across the organization to identify recurring issues, monitor solution implementation, and drive continuous improvement. Today, several quality tracking and reporting activities rely on manual data handling, which can be time-consuming and prone to inconsistencies.
In Computer Science | Information Technology internship: automation and dashboard development, you will help transform these activities into efficient, standardized, and user-friendly solutions. Your work will contribute directly to improving decision-making, reporting accuracy, and operational efficiency. Your assignment As part of this internship, you will support the automation and standardization of quality intake, issue tracking, and reporting processes for new machine performance management.
You will work closely with the CS Quality Manager and stakeholders from different sectors to improve existing workflows and create scalable solutions. This internship offers the opportunity to combine data, process improvement, and automation in a business-critical environment.
Your main responsibilities will be
- Analyze current issue tracking and reporting processes and identify automation opportunities.
- Develop user-friendly tools to automate manual Excel-based workflows and reduce administrative effort.
- Create dashboards and visualizations that provide clear insights into issue status, trends, and cycle times.
- Standardize data collection and reporting methods for quarterly quality reviews.
- Improve tracking and traceability of corrective actions and solution implementation progress.
- Support process documentation and knowledge sharing within the team.
- Collabo...