About this role
Tesla ist ein Arbeitgeber, der Chancengleichheit verwirklicht, und der sich der Diversität am Arbeitsplatz verpflichtet hat. Alle qualifizierten Bewerber_innen für eine Stelle haben die gleiche Chance unabhängig von Herkunft, Hautfarbe, Religion, Geschlecht, geschlechtlicher Orientierung, Alter, Herkunftsland, Behinderung, Veteranenschutzstatus, geschlechtlicher Identität oder anderen Faktoren, die durch die geltenden US-, bundesstaatlichen oder örtlichen Gesetze geschützt sind. Tesla engagiert sich übrigens dafür, Chancengleichheit für Menschen mit Behinderungen zu verwirklichen und ihnen dafür angemessene Vorkehrungen zu bieten.
Bitte teilen Sie Ihrem Personalverantwortlichen mit, wenn Sie zu irgendeinem Zeitpunkt während des Vorstellungsgesprächs eine spezielle Unterstützung benötigen. Bitte kontaktieren Sie accommodationrequest@t... 1 Digital Sales Advisor (m/w/d) ¿ Wien Digital Sales Advisor (m/w/d) - WienJob-Kategorie Sales & Customer Support Standort Wien Anforderungs-ID 284063 Arbeitsverhältnis Full-timeWas zu tun ist
- Own your sales pipeline: Activate, enrich & convert a robust sales opportunities pipeline by conducting regular engagement activities with existing owners. Guide them through sales process, including financing, trade-ins and delivery expectations, each one as an opportunity to re-ignite passion for Tesla
- Act as a central & trusted Tesla point of contact for current owners with various level of maturity in their renewal journey. Understand their uniqueness to propose a tailored renewal solution
- Plan & maximize: the output of each day by leveraging omni-channel communication (phone, emails, live chat and others) to secure timely, accurate & customized follow-ups maximizing our renewal rates
- Achieve targets: Actively contribute to the achievement of sales & delivery goals by meeting and exceeding renewal & retention rate targets. Your success will be measurable, visible & celebrated
- Constructive feedback: As a frontline representative interacting with our customers all day, you will pass on valuable inputs to improve products, processes, and the entire customer renewal experience
- Collaboration: with delivery, store & HQ teams to ensure seamless test drives, customer handovers, proactive pre-delivery support, accurate contract and financing information processing, and more!
- Master industry trends and best practices: including utilization of new technology, web resources and competition landscape to delivery world-class experienceWas mitzubringen ist
- Passion for Tesla's mission and products, and a desire to share this with others
- Excellent communication skills and the ability to build rapport with customers across multiple channels (phone, email, chat)
- The ability to explain complex topics to customers in simple terms
- Focus on educating and understanding customers' needs, with a natural ability to turn conversations into lasting relationships
- Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Valid Driver License
- Fluency in German and EnglishFor this position, we offer a minimum annual gross salary of EUR 52 000 based on the above-mentioned requirements profile for full-time employment.
Relevant professional experience and qualifications will also be taken into consideration. In addition, we offer your choice of a Tesla stock package or our cash award. Are you excited about the position, but the location isn't ideal? Check out all our vacancies in Austria here: https://www.tesla.com/de_DE/careers/search/?site=AT Dein Bewerbungslink: https://www.tesla.com/de_DE/careers/search/job/apply/284063?source=board_AMS Das Mindestentgelt für die Stelle als Digital Sales Advisor (m/w/d) ¿ Wien beträgt 52.000,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.