About this role
The Role
Collections & Customer Care Assistant (German Speaking) - 6 month contract About the opportunityA well-established financial services business is looking for a German-speaking Collections & Customer Care Assistant to join its Luxembourg-based German market team. You will manage a portfolio of customer invoices for the German market, keeping records accurate in the company's German-language system and working closely with the wider collections and customer care team. The assignment: You will take ownership of your own invoice portfolio within an established team, with support from colleagues as you get up to speed.
- Manage a portfolio of around 100 invoices for the German market.
- Enter and update invoice dates and details accurately in the company's German-language internal system.
- Follow up on open items as part of the collections process.
- Work closely with the German market team in Luxembourg and colleagues in Poland on customer care.
- Keep records complete and up to date at every step.
What we are looking for
- Fluent German, essential, as the internal system and the work are in German.
- Good English.
- Exceptional attention to detail and accuracy in data entry.
- Experience in collections, accounts receivable, invoicing or customer service is a plus
- Comfortable with structured, high-volume administrative work.
Practical Information
- Available to start at short notice.
- Located near the airport (on site)
- Working hours 08:00 - 17.00