About this role
Are you fluent in three languages, passionate about customer interaction and committed to delivering excellent service? Take on a Customer Service role within the banking and insurance sector in Brussels. This is a great opportunity to put your French, Dutch and English language skills into practice while using your communication and problem-solving abilities in a professional environment. Your responsibilities As a Customer Service representative, you will: Handle customer enquiries by phone and email in French, Dutch and English. Provide information and guide customers through their requests. Follow up on customer cases and administrative matters. Identify suitable solutions to meet customer needs. Deliver efficient, professional and high-quality customer support.
About you
- You hold a bachelor's or master's degree.
- You are fluent in French, Dutch and English, both spoken and written.
- You have excellent communication skills.
- You enjoy customer interaction and providing support.
- You are organised, accurate and solution-oriented.
- You are comfortable using IT tools and systems.
- You can work independently while contributing effectively to a team.