About this role
About You:
Weavers Academy are searching for an IT Technician to join our talented IT team. This is a pivotal role that keeps our school running - ensuring incidents and requests are resolved efficiently while delivering excellent customer service to staff, students and the wider team. You’ll be a proactive, solutions-focused individual with strong technical knowledge across a range of devices and systems, able to prioritise tasks and communicate clearly with both technical and non-technical users. With a collaborative approach and a commitment to high standards, you’ll play a key role in maintaining reliable IT services, supporting teaching and learning, and contributing positively to the wider Trust.
Our Ideal candidate will have:
IT Support Experience & Technical Knowledge:Demonstrates recent, hands-on experience delivering effective IT support in a fast-paced environment.Confidentiality & Data Protection:Maintains strict confidentiality and adheres to data protection principles in all aspects of work.Prioritisation & Problem-Solving Under Pressure:Effectively manages workload, prioritises tasks, and resolves issues efficiently in high-pressure situations.Analytical Thinking & Technical Insight:Interprets complex information and applies logical thinking to diagnose and resolve technical problems.Collaboration & Self-Motivation:Builds strong working relationships while remaining motivated and effective when working independently.