About this role
TOI TOI & DIXI Group GmbHLocation: 100% Remote in France, Belgium or the Netherlands | Employment based in Düsseldorf, Germany | Approx. 50% travel within EuropeAre you passionate about driving international sales and customer service excellence? Do you combine strategic thinking with hands-on experience and enjoy working with international teams to establish new standards and drive sustainable improvements? Then join our team and play a key role in shaping the future of our European sales organizations!
- Your Responsibilities- Drive international Sales Excellence initiatives and support their successful implementation across our European subsidiaries.- Develop standardized sales and service processes while strengthening customer management and proactive sales activities across customer segments and channels.- Support the optimization of pricing strategies and the development and commercialization of additional services.- Collaborate with IT to implement digital solutions, including contact centre solutions and AI-powered tools.- Establish standardized KPIs and sales management dashboards while supporting the optimization of sales structures and organizational setups.- Train and support international teams, promote best practice sharing, and ensure the sustainable implementation of agreed measures.
- Your Profile- At least 3 years of hands-on experience in sales and customer service, ideally within a B2B service environment.- Experience in project and process management, combined with a structured, pragmatic, and solution-oriented approach.- Strong communication and stakeholder management skills, with the ability to drive change without direct reporting authority.- Confidence in working with sales KPIs, CRM systems, and data-driven performance management.- Good command of English, residence in France, Belgium or the Netherlands, and willingness to travel approximately 50% of the time within Europe.- Ideally, experience in international projects, Power BI, digital solutions, and AI applications, as well as proficiency in another Western European language.
- What we offer- 100% Remote Work: Work flexibly from your home office in France, Belgium, or the Netherlands.- International Environment: Enjoy a diverse role with plenty of opportunities to make an impact.- Ownership & Development: Contribute your ideas and actively shape the future of our international sales organizations.- Long-Term Perspective: Become part of an established and internationally operating group of companies.
Become Part of Our Team! We look forward to recreiving your application! ContactTOI TOI & DIXI Group GmbHEUREF-Campus 140472 Düsseldorf