About this role
Primary Purpose
Under direct supervision provide reception and clerical assistance for the efficient operation of the front office, Human Resource Department, and Workers' Compensation program.
Education/Certification
High school diploma or GED
Special Knowledge/Skills
Proficient skills in keyboarding skills.
Effective organizational, communication and interpersonal skills.
Ability to follow written instructions.
Ability to operate multi-line phone system
Knowledge of Worker's Compensation
Experience
One year clerical experience in office setting.
Major Responsibilities and Duties
Reception and Phones
- Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
- Greet and direct visitors to the administration building.
- Assist public, staff, and students as needed.
- Maintain visitor log and issue visitor passes.
Other
- Prepare mailing and labels using computer.
- Maintain computerized files using personal computer including reports, employee roster, and mailing lists.
- Sort, distribute, or deliver mail, messages, and other documents.
- Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
- Provide clerical assistance as needed.
- Maintain confidentiality.
- Manage Worker's Compensation Claims.
Supervisory Responsibilities
None.
Equipment Used
Multi-line phone system, proficiency with a personal computer, exposure to various software packages, as well as the ability to utilize and typewriter.
Working Conditions
Mental Demands/Physical Demands/Environmental Factors
Maintain emotional control under stress; work with frequent interruptions. Continuous sitting.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.