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Student Finance Representative @ STR

Jacksonville, Florida, USOnsiteFull-time
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About this role

Position Summary

Provide guidance to current and prospective students and parents regarding the financial aid application process by answering any questions they may have while determining the eligibility of each student.

Responsibilities

  • Interview applicants and request specified information regarding financial aid program requirements and procedures
  • Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning and individualizes information to the particular needs and situation of the student
  • Accept financial aid applications and forms; review for completeness and accuracy; and verify information reported on student applications to determine eligibility for awards
  • Awards financial aid according to regulations, guidelines, and policies
  • Interpret, apply and comply with federal, state and institutional regulations governing student financial aid
  • Maintain current working knowledge of guidelines/regulations related to financial aid
  • Maintain a close working relationship with Admissions, as well as all other institutional departments
  • Participate in all FA meetings and events as assigned
  • Provide exemplary customer service by responding to all inquiries regarding financial aid programs and eligibility in a timely manner
  • Mandatory attendance at semi-annual graduation

Education and Experience

Associate's degree in related field and minimum two years of Financial Aid or related experience and/or training; or equivalent combination of education and experience.

People Responsibilities

No people responsibilities.

Physical Environment

  • Most work is performed in a temperature-controlled office environment
  • Incumbent may sit for long periods of time at a desk or computer terminal
  • Incumbent may use calculators, keyboards, telephone and other office equipment
  • Stooping, bending twisting, and reaching may be required
  • Some work may be completed in classroom or shop environment

Benefits available for full-time employees

Medical, dental, vision insurance (free options available)

12 paid holidays + your birthday off

PTO, 401(k) match, tuition reimbursement

Wellness programs, pet insurance, and more

Our Core Values

We are Challenging and Fun, Creating an Incredible Work Environment, full of Genuine People, and always a Force For Good.

If you're ready to change lives while building a rewarding career, apply now and start making an impact.

Interested? Apply now!

Skills

Customer Service

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