About this role
The Home Care Scheduler is responsible to coordinate and maintain scheduling for clients and staff.
QUALIFICATIONS
- 1. H.S. Diploma or GED.
- 2. Prior scheduling experience preferred.
- 3. Computer skills including but not limited to MS Office, MS Excel and Scheduling program.
- 4. Basic medical terminology.
- 5. Interpersonal, organizational and communication skills.
- 6. Ability to carry out directions, read and write.
- 7. Maturity and ability to deal effectively with the demands of the job.
RESPONSIBILITIES
- 1. Understands and adheres to established policies and procedures.
- 2. Creates and maintains staff schedules.
- 3. Provides staffing for sick leave, vacation, long term leave.
- 4. Schedule patient visits according to care plans and staff availability.
- 5. Enters scheduling data, creates schedules with attention to staff call-ins and vacation time
- 6. Contacts care providers and patients regarding day-to-day changes, introductory call, discharge from hospital call and document in patient medical record
- 7. Identifies frequencies needed for each discipline, based on information received from clinicians and reports, which includes urgent requests and care plans.
- 8. Enters patient information into database.
- 9. Maintains patient database (e.g. Patient hospital admission, pending agency admissions and patient hospital discharges for SOCS and ROCS).
- 10. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
- 11. Upload and attach documents inside the medical record.
- 12. Electronic Fax
- 13. Other duties as assigned
Work Environment
Works indoors in office.