About this role
At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do.
The Desk Clerk provides customer service to residents and monitors the residents and visitors coming in and out of the building. This role helps to ensure building security by communicating with the appropriate authorities and the property management team.
We encourage candidates with lived experience to apply. This is an on-site position.
Schedule: Wednesday & Thursday 4pm-12am, Saturday & Sunday 8am - 4pm
Pay: $20.00-$22.00/hour
Benefits
- Early close Fridays (3 paid hours off each Friday)
- Early close prior to a holiday (3 paid hours)
- Several healthcare plans to choose from, dental (includes plans covering orthodontia and a free basic dental option) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
- Paid time off between Christmas Day and New Year's Day
- Paid time off to volunteer
- Paid parental and caregiver leave
- Employer-paid life insurance
- 403b + match
- Access to free Employee Assistance Plan
- Pet insurance options
Minimum Requirements
- High school diploma or equivalent
- General office experience
Knowledge and Skills
- Work with diverse and vulnerable populations who have experienced homelessness.
- Answer telephone and greet residents and guests clearly.
- Treat a variety of people with respect and compassion.
- Maintain confidentiality.
- Decide when an incident is an emergency and take appropriate action.
- Write messages in a legible fashion.
This is a brief description summarizing the abilities and skills needed for the position.