About this role
Schedule: Float position to Victor, Canandaigua, and Farmington locations
Main Function
- Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
- Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
- Coordinates schedules with other departments to meet the needs and expectations of the customer.
- Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
- Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
- Patient demographic information is validated prior to patient receiving service.
- This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
- Will assist in, and perform diverse tasks required to maintain an efficient and organized office
Qualifications
- Secretarial experience with strong organizational skills required. Medical background is desired.
Education
- High School Diploma or GED required. Associates Degree preferred.
- Medical terminology desired. ICD-10/CPT coding experience strongly desired.
Experience
- 2 to 3 years of previous secretary/clerical medical office experience desired.
- 2 to 3 years healthcare services scheduling experience preferred.
Pay Range: $18.34 - $22.00
Starting Range: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply