About this role
Bring your passion for leadership to a role where you can make a meaningful difference every day. As a Branch Manager, you'll be responsible for creating exceptional member experiences, strengthening relationships, and developing a team that delivers outstanding results. This is an exciting opportunity for a collaborative leader who is passionate about making a positive impact on our members, fostering team success, and contributing to the communities we serve.
#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8
Dupaco Values
- Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You
What you'll be doing
Dupaco Leadership
- Responsible for creating and/or executing on strategic priorities and department operational plans.
- Supervise and provide coaching and development for employees to ensure employees are engaged and effectively meeting expectations of their jobs.
- Budget, monitor and approve operational expenses including training, workforce, and other department expenses.
- Create and maintain collaborative internal and external relationships through internal peer groups / focus groups as well as various industry and/or community organizations both regionally and nationally.
- Monitor current trends and insights brought forward by various surveys or other voice of the employee and member methods.
- Exhibit overall Dupaco Leadership skills such as initiative, change management, and project management.
Job Expectations
- Oversee all daily operations of the branch to ensure efficiency and compliance with policies and regulations.
- Cultivate strong relationships with new and existing members and seek opportunities to deepen member engagement.
- Meet or exceed branch revenue, profitability, and growth targets through effective sales and business development strategies.
- Recruit, hire, and onboard new branch employees, ensuring staffing needs are met.
- Provide training and mentoring to the branch staff as it relates to member service and individual career development.
- Assist in developing, implementing and tracking of branch goals, strategies and incentives.
- Provide facilities management and administer security procedures for the branch.
- Perform other duties as assigned.
What you'll need
- High school diploma or equivalent. Bachelor's degree in related field or equivalent experience preferred.
- Excellent computer skills
- Excellent interpersonal and communication skills
- High attention to detail and accuracy