About this role
We are looking for a Senior IT Technician to oversee IT support services and project-related activities across a number of our successful secondary academies in Greenwich, Bexley, Thurrock and Havering.
As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, or to offer additional assistance as needed. This approach ensures the continued delivery of high-quality, ITIL-aligned IT services to our customers.
You will be providing support to Harris Academy Falconwood, Harris Academy Greenwich, Harris Academy Riverside, Harris Academy Rainham and Harris Rainham Sixth Form, Harris Academy Chafford Hundred, and Harris Academy Ockendon.
We would like to hear from you if you have:
Excellent spoken and written communication skillsSelf motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environmentThe ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role.Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving.The ability to react quickly and effectively to issues and opportunities.For a full job description and person specification, please download the Job Pack.