About this role
About the job
Job
Profile Details
Union | Hourly | Overtime Eligible
Role Summary
The Messenger II performs day-to-day secure transport and custody activities for customer pickups, deliveries, and related field services using established procedures and equipment. Completes assigned work with a moderate degree of supervision and helps maintain safe, efficient route execution. Typical work includes secure pickups and deliveries, ATM replenishment or collection, first-line service support, transaction reconciliation, and customer service at stops.
Key Responsibilities
- Safely transport, handle, and maintain custody of cash, coin, deposits, and other valuables during customer pickups and deliveries.
- Follow security and safety protocols at all times to protect team members, customers, vehicles, and liability during route activity and customer-site visits.
- Perform required ATM replenishment, collection, and basic first-line maintenance or service checks where assigned.
- Accurately reconcile deposits, receipts, manifests, and transaction-related documentation and report discrepancies promptly.
- Provide reliable, courteous customer service and represent Brink’s professionally during route interactions and handoffs.
Required Experience
- 1–2 years of experience in secure transportation, cash handling, field service, or related operational work.
- Experience with route operations, customer interaction, documentation, or ATM service support.
- Valid driver’s license and ability to meet local licensing, certification, firearm, or clearance requirements where applicable.
Education
Secondary school completion or equivalent preferred; additional training or certification in security, law enforcement, transportation, or ATM servicing is a plus.
Qualifications