About this role
Get to Know Your Team
- INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
- Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
- Take the first step toward growing your career by joining us.
Join our team as a full-time, evening shift (2pm to 10pm), Security Dispatcher at INTEGRIS Health Baptist Medical Center, in Oklahoma City, OK.
Responsibilities
The Public Safety Dispatcher responsibilities include, but are not limited to, the following:
- Accurately, efficiently and politely receives and transmits information via telephone and through Computer Aided Dispatch system input, retrieves information concerning emergency and non-emergency situations, and records information. Routes/dispatches calls as needed.
- Monitors the status of Public Safety Officers and their calls; watches the security monitors, and dispatches officers to any incidents that appear suspicious.
- Proactively monitors the security cameras and access control systems.
- Supports the physical safety of the Public Safety Officers by assigning back up support and monitoring their calls Reports to the Public Safety Director and Telecommunications Manager or supervisor.
- Completes job duties and serves customers efficiently and resourcefully to result in customer satisfaction and cost effectiveness.
INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Qualifications
- 1-2 years of experience in dispatching, emergency communications, security, or public safety roles
- Experience with multi-line phone systems, radio communications, and emergency dispatch systems
- Proficient in using Computer-Aided Dispatch (CAD) systems and Microsoft Office
- Must be able to communicate effectively in English (verbal/written).
Preferred Qualification
- Experience within a hospital or healthcare environment
- Public Safety Telecommunicator certification (e.g., APCO, NENA, or state-specific certification)