Manage all warranty obligations for DEWA, TAQA, ADNOC, SEWA substation, DRPC projects and Containerized station.
Act as the primary point of contact for warranty-related issues raised by clients.
Receive, record, track, and close warranty claims within contractual response times.
Maintain warranty logs, performance/progress reports, and closure documentation.
Ensure compliance with project warranty and defect liability period requirements.

Investigate reported equipment failures, defects, and operational abnormalities.
Lead root cause analysis (RCA) activities and prepare technical investigation reports.
Coordinate with engineering, commissioning, quality, and OEM teams to identify corrective actions.
Verify implementation and effectiveness of corrective and preventive actions.
Monitor equipment reliability and recurring issues.

Attend substations for troubleshooting and technical support.
Preparation of the method statement, submission for client approval and to obtaining necessary permit to work.
Hands on Experience on Substation Installation, Testing & commissioning of Switchgear, Protection relay and Scheme checks.
Coordinate site mobilization of service engineers and specialist resources.
Supervise repair, replacement, testing, and recommissioning activities.
Managing the petty cash and has delegated authority for local purchasing within agreed limits.
Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Ensure warranty works are executed safely and in accordance with utility standards.

Interface regularly with DEWA, TAQA, consultants, and end users.
Participate in technical meetings regarding equipment performance and warranty concerns.
Provide periodic status updates and warranty performance reports.
Ensure high levels of customer satisfaction through timely resolution of issues.

Current employees apply here

Warranty Engineer @ Hitachi Energy

About this role