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Epic Willow Inpatient Systems Analyst @ University of Michigan Health-Sparrow

Lansing, Michigan, USOnsiteFull-time
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About this role

Job Opportunity

Job ID: 56362

Positions Location: Lansing, MI Job Description General Purpose of Job: The

Description

Positions Location: Lansing, MI

Job Description

General Purpose of Job

The Intermediate Application Systems Analyst independently manages application configurations, troubleshoots complex issues, and collaborates with end-users. This role focuses on improving application functionality, supporting upgrades, and managing medium-scale optimizations.

Essential Duties

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Configure and maintain application systems to ensure efficient functionality.
  • Troubleshoot and resolve complex issues, supporting end-users in a clinical or operational environment.
  • Evolve skills in vendor relationship and management.
  • Perform system upgrades, enhancements, and document workflow improvements.
  • Collaborate with operations to leverage application functionality and optimize workflows.
  • Collaborate with and manage vendor issues as needed.

Job Requirements

General Requirements

None

Work Experience

  • Required: Must have experience in application troubleshooting, configurations, and support •

Preferred: Ideal candidate will have experience in application support or IT analysis

Education

  • High school diploma and a minimum of 5 years of application analysis experience OR Associates degree computer science, IT or related field and a minimum of 3 years of application analysis experience OR Bachelors degree in computer science, IT or related field and a minimum of 1 year of application analysis experience.

Specialized Knowledge and Skills

  • Ability to manage technical tasks independently.
  • Strong collaboration skills with end-users and IT teams

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Information Technology

Requirements

Shift

Days

Degree Type / Education Level

High School / GED

Status

Full-time

Facility

Match Any

Experience Level

Under 4 Years

Skills

application configurationapplication troubleshootingend-user supportsystem upgradesworkflow optimizationvendor managementit analysiscollaboration with it teamsclinical it supportapplication supportdocumentation

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