About this role
Job summary
Make a Real Difference Behind the Scenes of Patient Care
Are you passionate about driving high-quality facilities performance within a complex healthcare environment? Do you thrive on improving standards, ensuring compliance, and influencing service excellence?
We are looking for a dynamic and motivated PFI Operations & Performance Manager to join our PFI team and play a vital role in supporting safe, effective, and high-performing healthcare environments across our Trust.
This is an exciting opportunity to become the Trusts lead specialist for PFI Operations and Performance, helping ensure our facilities services consistently meet the highest standards for patients, staff, and visitors.
Main duties of the job
Act as the Trusts prinicipal specialist for PFI Operations and Performance, ensuring effective oversight of PFI Hard Facilities Management services.Monitor and ensure compliance with the Project Agreement, statutory legislation, NHS guidance, British Standards, HTMs, HBNs, HGNs, and recognised industry best practice.Provide assurance that PFI service delivery supports safe, effective, and compliant clinical environments across Trust facilities.Coordinate and oversee performance monitoring activities and audits, working closely with PFI Monitoring Officers to ensure robust governance and service quality.Review contractor performance against agreed Key Performance Indicators (KPIs), service standards, and contractual obligations.Identify service risks, non-compliance issues, and areas for improvement, supporting the implementation of corrective actions and continuous improvement initiatives.Support negotiations and contract management processes to ensure best value for money, service efficiency, and quality outcomes for the Trust.Assist in the development and implementation of the Trusts PFI operational strategy to support patient care, operational resilience, and environmental objectives.Lead, coordinate, and contribute to specialist working groups, project meetings, and assurance forums relating to PFI operational performance and compliance.Prepare reports, audit findings, service performance information, and recommendations for senior management and governance.
About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).
Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.
As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Job description Job responsibilities
Qualifications & Knowledge
Degree or equivalent experience in Estates/FM. Significant senior Estates or Facilities Management experience. Strong knowledge of NHS Hard FM, HTMs, HBNs, compliance, and audit processes. Experience using Estates/FM information systems. Experience & Skills Experience working within large NHS, public sector, or complex organisations. Proven ability to manage performance, compliance, and service assurance. Strong communication, influencing, and analytical skills. Able to explain technical information clearly to non-technical audiences. Confident using Microsoft Office and FM systems. Experience leading meetings, projects, or working groups. Personal Attributes Self-motivated, resilient, and adaptable. Strong team player with a proactive approach. Able to manage competing priorities and tight deadlines. Professional, confident, and committed to high standards. Understanding of confidentiality and professional conduct.
Person Specification
Qualifications Essential
Please click 'apply now' to view full person specification. There is no obligation to submit an application.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Mid Yorkshire Teaching NHS Trust
Address Pinderfields Hospital
Wakefield
West Yorkshire
WF1 4DG
United Kingdom
Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)