About this role
Are you passionate about solving problems and uncovering the insights that drive smarter decisions? Do you thrive on investigating how things work and finding better ways to do them? If so, we have an exciting opportunity for you to join Amazon as a Business Analyst Apprentice.
In this role, you'll play a pivotal part in aligning business objectives with technology solutions, working alongside seasoned professionals to turn complex information into insight that shapes real decisions. You'll dive deep into the world of business analysis, mastering the techniques and tools to analyse data, document processes, and gather the requirements that keep experiences running for millions of customers. The problems you solve will help drive improvement across the business. Throughout your apprenticeship you'll learn to analyse business processes, systems and data, engage effectively with diverse stakeholders, and interpret intricate data to extract valuable insights.
You'll develop a keen understanding of requirements gathering, documentation and reporting, and the problem-solving approaches that help identify and address challenges within an organisation. But it's not just about technical skills - you'll also hone your communication, critical thinking and collaboration abilities, enabling you to work effectively with cross-functional teams and present your findings to stakeholders.
A day in the life can involve
- Collaborating with various stakeholders to understand and document business requirements
- Analysing data and processes to identify areas for improvement
- Assisting in the development and implementation of solutions to enhance business performance
- Creating detailed reports and documentation to communicate your findings and recommendations
- Participating in project meetings and contributing to the successful execution of business projects
- Keeping abreast of industry trends and best practice in business analysis
Our teams work at the intersection of people, process and technology, partnering with customers, business users, suppliers, product owners, software developers, testers and senior leaders. We move fast, fail fast, and fix faster - so you'll be encouraged to bring your ideas, test them, and learn as you go. We foster a culture of continuous learning, knowledge-sharing, and mentorship, ensuring that you have the support and resources to grow and excel in your career.
We welcome individuals from all backgrounds who enjoy problem-solving and critical thinking, as you'll investigate complex business challenges and find innovative solutions to improve them. You'll need a meticulous, detail-oriented approach to your work, and the ability to work effectively with cross-functional teams to communicate your findings to a variety of stakeholders. You'll be a curious person with a passion for staying up to date with the latest tools and best practice in business analysis, as well as a flexible attitude and the ability to perform under pressure while prioritising tasks.
Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship, you'll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you're a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You'll gain a vast range of useful experiences and skills while working towards the BSc (Hons) Digital and Technology Solutions (Business Analysis pathway). As a working student, your focus is to complete your studies in your 20% off-the-job time by learning and developing the skills, knowledge, and behaviours to work towards successful graduation. You'll be set objectives and goals by your training provider and manager to support your studies. You'll build your skills over a 42-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual-based training to cover knowledge, on-the-job training at your Amazon base location, online learning, as well as mentoring from our experienced team members.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups – including communities for women in tech, LGBTQ+ employees, and underrepresented minorities – foster a culture of inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We're committed to building a workforce that reflects the customers and communities we serve.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Your career isn't a straight path - it's a journey you build as you go. A universe of opportunity awaits, and your next adventure starts here.