About this role
Are you passionate about building and improving the systems that power some of the world's most impactful technology? As a System Development Engineer II at Amazon, you will own the engineering and operational health of critical systems, driving improvements that make them more resilient, cost-effective, and easier to maintain. You will tackle complex problems where the business need is clear but the path forward requires your creativity and technical judgment. From diagnosing thorny production issues to designing automation that eliminates toil, your work will directly improve the experience for both your team and our customers. If you thrive on solving real problems, writing clean and maintainable code, and leaving systems better than you found them, we want to hear from you.
Key job responsibilities
- Design and deliver technology solutions that improve system resilience, performance, and maintainability, balancing tradeoffs across scalability, security, and cost.
- Identify and resolve complex operational issues through thorough root cause analysis, implementing permanent fixes that prevent recurrence and reduce support burden.
- Build automation and tooling that streamline repetitive processes, improve deployment confidence, and increase your team's agility and velocity.
- Participate in design reviews, code reviews, and post-incident analyses, providing constructive feedback and coaching peers on engineering and operational best practices.
- Collaborate with partner teams to assess system dependencies, clarify architectural responsibilities, and apply improvements that benefit the broader organization.
A day in the life
You start your day reviewing system health dashboards and metrics you helped build, quickly identifying any anomalies worth investigating. You might spend the morning pairing with a teammate on a code review, then shift to designing an automation solution that eliminates a recurring manual process. Afternoons could involve a post-incident review where you help the team uncover contributing causes and propose long-term fixes. You regularly connect with engineers on partner teams to align on shared system interfaces and ensure your solutions integrate smoothly.
About the team
Our team is focused on building and operating reliable, scalable systems that serve Amazon's customers around the world. We value collaboration, clear communication, and a commitment to continuous improvement. Every engineer on the team has the opportunity to shape how we build and operate our technology, and we actively invest in mentorship and knowledge sharing. If you are excited about working in an inclusive environment where your ideas matter and your contributions have real impact, we would love for you to join us.
Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.