About this role
Join Amazon's Builder Experience Team (BeXT) as a Data Center Operations Site HR Partner and make every day better for the Builders who power AWS. This is a 100% on-site role where you'll be embedded in the Data Centers you support, serving as the voice of Builders and the strategic HR partner to site leadership. You'll work across a cluster of Data Centers, traveling weekly to ensure every Builder feels valued, engaged, and supported.
What we are looking for
- Flexible skill set: Manage multiple scenarios utilizing HR expertise, consulting skills, and influence
- Strategic thinking: Connect sentiment trends and HR data to bigger picture operational goals while diving deep into details
- High judgment: Exercise sound judgment, manage ambiguity, serve as first point of escalation for Builder concerns
- Collaboration: Influence multiple levels of the organization, from Builders to senior leaders Key job responsibilities Builder Advocacy: Proactively monitor and analyze Builder sentiment trends using listening mechanisms.
Provide regular sentiment updates and recommended actions to site leadership and HRBPs.
- Ensure Builders feel fully engaged in their work and valued for who they are.
- Strategic Partnership: Partner with Data Center Operations leaders at multiple levels to develop proactive strategies and goals focused on the Builder experience.
- Connect sentiment trends and HR data to operational goals while diving deep into details.
- HR Expertise: Apply HR fundamentals to problem-solve across talent management, performance management, compensation, and employee relations.
- Support Builder queries with discretion and expertise, navigating Amazon Policies with high judgment.
- Conduct workplace investigations in collaboration with Builder Relations.
- Leadership Development: Consult, coach, and develop site leadership through decision-making with empathy and sound judgment.
- Foster and role model an environment of inclusion for all Builders.
- Cross-Functional Collaboration: Work with partner teams to innovate, implement, and deploy HR strategies across your cluster of Data Centers.
- Manage through ambiguity in a fast-paced, continuously innovating environment.
A day in the life
- You'll conduct weekly Gemba Go See (GGS) walks, engaging directly with Builders to understand their experience.
- You'll leverage Builder sentiment data to advocate for their needs, partnering with site leaders to develop proactive strategies focused on engagement.
- You'll consult and coach leadership through talent management, performance management, compensation decisions, and employee relations issues—applying empathy and sound judgment.
- You'll collaborate with stakeholders to align on Builder engagement actions.
- You'll conduct workplace investigations, manage Builder concerns as the first point of escalation, and own site-specific people projects that drive impact.