About this role
Job summary
The post holder is directly responsible for overseeing the delivery and monitoring of a range of Facilities services essential for the effective working of the Trust including domestic, catering, portering, waste, pest control, linen/laundry and any other Facilities functions if required.
Contribute to the delivery of high quality Patient Care by providing for well managed and maintained premises. As part of the Facilities Senior Management Team, the post holder will deputise for other Senior Managers if required.
Participate in the formulation of the Trust's strategies and plans, monitoring andinitiating action appropriately in relation to the department's contribution to the effective development and management of the Trust.
Main duties of the job
Oversee and monitor internal contracts such as pest control, window cleaning and waste and to participate in regular contract review meetings, if required.
To meet regularly with the Heads of departments, including Renal Dialysis Units, Queen Mary's, Beckenham Beacon and Orpington and others to be agreed with Line Manager, to discuss service delivery.To prepare and present regular reports to the CEF Management team, detailing the performance of each area of contracted service provision.To be able to deliver presentations to senior groups of staff on matters related to the performance of all the Soft FM Services.
To lead the PLACE auditing, reporting and rectification process, for the South Sites. To be involved in the implementation and continuing assessment of the National Cleaning Standards. Use computer software, storing monitoring information by creating databases, reports and spreadsheets. Act on behalf of clinical and non-clinical departments in dealing with complaints regarding poor levels of service by the service providers. To establish customer care groups so that feedback can be received on a regular basis to ensure that services continue to meet the changing needs of its customers.
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description Job responsibilities
Main Duties and Responsibilities
To maintain an accurate system of monitoring for these functions, in order that, an accurateassessment of value for money can be drawn.
To establish criterion for assessment in order to measure standards of performance and to takeappropriate proactive/corrective action when standards are not being achieved.
Oversee and monitor internal contracts such as pest control, window cleaning and wasteand to participate in regular contract review meetings, if required.
To manage and review systems of formal monitoring of contracts to include quality, quantity andcost incorporating customer satisfaction feedback where appropriate.
To meet regularly with the Heads of departments, including Renal Dialysis Units, Queen Mary's,Beckenham Beacon and Orpington and others to be agreed with Line Manager, to discussservice delivery.
To prepare and present regular reports to the CEF Management team, detailing theperformance of each area of contracted service provision.
To deputise for the Line Manager as and when required.
Please see the detailed job description and person specification for this role which is attached to this advert.
Person Specification
Education and Qualification Essential
NVQ4 or Degree in management, administration or business studies or equivalent knowledge gained through experience
Knowledge and Experience Essential
Excellent interpersonal skills and ability to form productive collaborative working relationships Ability to work independently to manage complex and difficult situations where there is often conflict Ability to manage initiatives within financial restraints and delivery to deadlines
Skills and Competencies Essential
Computer literate with good keyboard skills Knowledge and understanding of the NHS and the challenges it faces
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name King's College Hospital NHS Foundation Trust
Address Princess Royal University Hospital
Farnborough Common
Bromley
BR68ND
United Kingdom
Employer's website https://www.kch.nhs.uk/ (Opens in a new tab)