About this role
Position: Assistant Store Manager
*Location:* Body Energy Club
*Job Type:* Full-Time, Permanent
*Pay:* $19.00?$25.00 per hour
*Schedule:* Flexible availability required (7 days/week, 7:00am?10:30pm)
Position Summary
The Assistant Store Manager supports the Store Manager in overseeing daily operations of both the *Smoothie/Juice Bar* and *Retail Supplement Store*. This role requires strong leadership, customer service excellence, and product knowledge across smoothies, supplements, and health-focused retail. The Assistant Store Manager acts as a role model, coach, and key decision-maker to ensure smooth operations, sales growth, and adherence to Body Energy Club standards.
Qualifications
- Minimum *1?2 years of experience* in food service, retail, or health/wellness environment
- Previous *supervisory or leadership experience* preferred
- Experience at *Body Energy Club* is considered an asset
- FoodSafe certification (or willingness to obtain)
- Strong knowledge of or interest in *health, supplements, and nutrition*
Key Expectations
- Demonstrate proficiency in *all Body Energy Club policies and procedures* for both smoothie bar and retail operations
- Uphold and enforce company standards for *customer service, cleanliness, food safety, and professional conduct*
- Act as a *leader, coach, and role model* for Smoothie Masters and Retail Associates
- Ensure customer needs are met in a *timely, friendly, and efficient manner*
- Support store-wide goals including *sales growth, promotions, and monthly targets*
- Assist with staff training, performance feedback, and daily supervision
Duties & ResponsibilitiesSmoothie Bar Operations
- Oversee preparation and delivery of smoothies in a *fast-paced, high-volume environment*
- Ensure strict adherence to *FoodSafe and sanitation standards*
- Audit daily checklists and ensure completion and accuracy
- Monitor smoothie bar inventory, place orders, and track product usage
- Address customer concerns related to smoothies and escalate when necessary
Retail & Supplement Operations
- Assist customers with *supplement selection*, product education, and lifestyle guidance
- Maintain strong knowledge of *Body Energy Club supplements, retail products, and promotions*
- Ensure retail shelves are stocked, organized, merchandised, and rotated properly
- Monitor retail inventory levels, place orders, and minimize shrink
- Support sales initiatives, upselling, and cross-promotion between smoothies and supplements
Leadership & Store Support
- Supervise staff on shift and provide *coaching, feedback, and correction* when required
- Support hiring, onboarding, and training of new team members
- Assist in scheduling, coverage, and on-call staffing needs
- Step in as *Manager on Duty (MOD)* when required
- Communicate staff concerns, operational issues, and improvement ideas to Store Manager
- Maintain positive team morale and lead by example
Minimum Job Requirements
- Flexible availability including mornings, evenings, weekends, and holidays
- Ability to work *32?40 hours per week*
- Reliable and punctual with strong attendance
- Ability to work on short notice (on-call situations)
Knowledge, Skills & Abilities
- Strong verbal and written communication skills
- Excellent interpersonal and leadership skills
- Ability to learn and adapt quickly to new products and procedures
- Sales-oriented mindset with a focus on customer education
- Ability to work under moderate supervision and make independent decisions
- Capable of repetitive, fast-paced work
- Passion for health, wellness, and Body Energy Club products (preferred)
Working Conditions & Physical Effort
- Exposure to noise, food products, supplements, and retail equipment
- Regular use of blenders, knives, and point-of-sale systems
- Ability to stand for extended periods
- Ability to lift and move *20?30 lbs*
- Frequent reaching, bending, and kneeling
- Ability to see, hear, and communicate clearly with staff and cu