About this role
Dawson Dental Centre, a busy and growing dental practice in Burnaby's Brentwood area, is looking for an experienced, friendly, and organized Dental Receptionist to join our team. Start date: as soon as possible.
We are a modern, fully digital practice offering general dentistry, Invisalign, implants, and cosmetic dentistry, with a steady flow of new patients. Our front desk team is the heart of the patient experience, and we are looking for someone who takes pride in making patients feel welcome and cared for.
Responsibilities
- Greeting and checking in patients warmly, in person and by phone
- Scheduling and confirming appointments, and managing recalls
- Verifying insurance coverage, submitting claims and pre-determinations, and following up on outstanding claims
- Processing payments and daily billing reconciliation
- Managing patient records in Tracker practice software
- Supporting the clinical team with smooth day-to-day patient flow
Requirements
- Previous experience as a dental receptionist (required)
- Experience with Tracker software is a strong asset
- Knowledge of dental procedures, terminology, and insurance plans
- Excellent communication skills and a warm, professional manner
- Organized, reliable, and comfortable in a fast-paced office
What we offer
- $30-$42 per hour, based on experience
- Dental care benefits
- Convenient Brentwood location, steps from SkyTrain, with parking nearby
- A supportive team in a growing practice with room to grow
- Health spending account
Pay: $30.00-$42.00 per hour
Benefits
- Dental care
- Extended health care
Work Location: In person