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customer service representative - call centre @ Brant Form Teck Ltd.

Woodstock, Ontario, CAOnsiteFull-time
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About this role

Job description

Customer Service Representative

Brant Form Teck- Woodstock ON

Job Type: *Full-time*, Monday to Friday 8 am to 4:30 pm

We are seeking a passionate, driven, and hardworking *Customer Service Representative *to join our team! As an *Customer Service Representative *at Brant Form Teck you will provide general administrative support. With a positive attitude, teamwork skills, and a strong work ethic you can help contribute to the further success of our company!

*What you will do: *

  • Greet and assist visitors, clients, and delivery personnel at the front desk
  • Answer and direct phone calls and emails in a professional manner
  • Perform accurate data entry
  • Process incoming orders by verifying that all details are accurate and consistent with prior quotes. Create job in Job Boss
  • Assist with document filing, scanning, and organization of paperwork
  • Support office staff and shop managers with administrative tasks
  • Maintain office supplies and ensure a clean and organized workspace
  • Use Microsoft Office programs and Job Boss
  • Other duties as assigned

What you will need to succeed

  • A positive attitude and willingness to continuously develop your skills
  • Ability to learn Material Resource Planning software (JobBOSS)
  • Strong organizational and time management skills
  • Ability to prioritize workload and perform with a high level of accuracy

Required Education and Experience

  • Completion of Grade 12 or equivalent.
  • Knowledge and experience with Microsoft Office suite
  • Previous administrative/office experience an asset

Why join us?

Brant Form Teck offers competitive wages, training and development opportunities, excellent group health and dental insurance, disability benefits, life insurance + AD&D, employee assistance programs, an RRSP plan, and continuing education opportunities.

Join our team!

Accumetal Manufacturing Inc. accommodates the needs of applicants throughout the recruitment process in accordance with the AODA and Human Rights legislation. Accommodations can be made at any point, upon request.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Work Location: In person

Skills

Microsoft OfficeData EntryDocument filingscanningOrganizationalTime ManagementAccuracy

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