About this role
Join a Dynamic Team Whose Focus is on the Customer!
About our community
Boasting a high quality of life and standard of living, Prince George has all the amenities of a large city mixed with the friendliness and appeal of a smaller community. It is a regional centre for close to 326,000 people for shopping, education, health care, the arts, and sports. Prince George's central location in the province offers work/life balance with unparalleled access to four-season outdoor recreation activities that are complemented by a full range of urban amenities and a comprehensive transportation infrastructure that connects residents, businesses, resources, and agricultural products to markets around the world. And it is only a short drive to almost anywhere in Prince George ? spend less time commuting and more time doing what matters most to you! Discover all these opportunities and more!
About our organization
The City of Prince George is committed to ensuring a positive, well-balanced work environment for its employees. With opportunities for employee training and professional development, we offer a safe and supportive workplace in which to serve our community. The City of Prince George is committed to fair and equitable hiring practices. We believe our workforce should reflect the diverse community we serve and that diversity fosters innovation, enhances service delivery, and is a benefit to all.
About the opportunity
The City is seeking an energetic and adaptable individual to provide support at our Service Centre. This centralized hub handles a wide range of general inquiries and payments via phone, email, internet, and in-person interactions, offering residents a convenient and efficient way to access municipal information and complete transactions.
About your background
The ideal candidate will possess a high school diploma and have completed at least one business course. A minimum of two years of experience in a similar service environment is required, which may include banks, airlines, hotels, social service organizations, municipalities, or government agencies. Strong knowledge of administrative practices and accounting principles is essential, along with excellent computer skills. Experience or training in incoming call center operations and dispatch is considered an asset. Additional semina