About this role
Job summary
Health Courier Services (HCS) provides clinical logistics/transport services across all Health Boards in Wales, and is seeking a Supervisor /Team Leader.
On average the service sorts (via its own mail sorting hubs), delivers and collects up to 120,000 items of mail/medical notes per week, and transports over 5 million movements of samples of Blood Products and Pathology in accordance with Transport of Dangerous Goods legislative requirements per year.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Principal Responsibilities
Service Delivery:-
Service delivery within the local area.
Maintain effective working relations with SC, L &T stakeholders, internal and external contacts and the wider HCS Team.
Ensure contract agreements are complied with and fully understood by staff.
Assist in achieving the optimum use of Health Courier Services resources within the Region.
Resource Management:-
Supervise/organise the overall activities of Health Courier Services staff, roster cover and annual leave.
Monitor and maintain records appertaining to the vehicles used by the Health Courier Services and liaise with Fleet office for servicing and repair.
Instigate training and development programmes for Health Courier Services staff and ensure performance is satisfactory.
Ensure operational compliance with HCS Standard Operating Procedures, proposing and implementing local Standard Operating Procedures where required.
Undertake Risk Assessments where necessary.
Reports and Statistics analysis:-
Prepare reports for and submit statistical information to Health Courier Services Manager, as and when required.
Monitor service delivery and performance using activity records and statistical information to ensure contract compliance.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
Supervisory Management Qualification (NVQ/ILM Level 3 Minimum) or equivalent experience Sound knowledge of Logistics Planning Basic knowledge of Highway Code, and relevant legislation and regulations on carriage of goods, including clinical waste, dangerous goods, and where required, radioactive isotopes
Desirable
Sound knowledge of use of a range of vehicles up to and including 7.5 tonnes plus (where required), and relevant equipment, and basic knowledge of vehicle Maintenance Knowledge of Health & Safety
Experience Essential
Experience of Dealing with Staff, Customers and liaison with internal and external NHS contacts, patients and public at all levels
Skills Essential
Able to work alone with minimum supervision or as a member of a team with the ability to motivate others Good verbal or written skills able to convey information and complete all necessary documentation accurately and legibly to include report writing
Desirable
Welsh Speaker
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name NHS Wales Shared Services Partnership
Address Glangwili Hospital
Dolgwili Road
Carmarthen
SA31 2AF
United Kingdom
Employer's website https://nwssp.nhs.wales/ (Opens in a new tab)