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receptionist @ Living Wellness Centre

Surrey, British Columbia, CAOnsitePart-time
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About this role

Front Desk Receptionist (Part-Time)

Living Wellness Centre is a busy multidisciplinary clinic in South Surrey offering naturopathic medicine, acupuncture, chiropractic, massage therapy, and counselling. We?re looking for an energetic, experienced part-time receptionist to join our team.

Key Qualifications

  • Previous front desk experience in a busy multidisciplinary or allied health clinic (required)
  • Experience with Jane App for booking, check-in, and payment processing (strongly preferred)
  • Familiarity with direct billing to insurance providers is an asset
  • Proficiency in MS Office (Word, Excel, Outlook)
  • Strong attention to detail
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Able to prioritize and stay calm under pressure
  • Professional, honest, trustworthy, punctual, and reliable
  • Enjoys working in a collaborative, team-based environment

General Duties (including but not limited to)

  • Greeting clients warmly upon arrival
  • Answering and directing calls
  • Responding to incoming and outgoing emails
  • Supporting all forms of communication within the clinic
  • Managing multiple practitioner schedules across disciplines in Jane
  • Booking, rescheduling, and confirming client appointments in Jane
  • Processing client payments and insurance direct billing
  • Keeping the front office and reception area tidy and welcoming
  • Assisting with administrative duties and special projects as requested

*To apply,* please email your resume and cover letter to [email protected]

Job Type: Part-time

Pay: $20.00-$24.00 per hour

Skills

front desk experienceJane Appdirect billingMicrosoft OfficeCustomer ServicePayment processing

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