About this role
Job Summary
*Company:* Zee Jay Mechanical
*Location:* Edmonton / Sherwood Park, AB
Zee Jay Mechanical is looking for a *Customer Service Representative with HVAC industry experience* to join our team.
Requirements
- Previous HVAC industry experience preferred
- Clear communication, customer service, phone etiquette
- Experience scheduling service calls and dispatching technicians
- Ability to handle customer inquiries, phone calls and emails
- Organized, reliable and able to multitask
- Basic computer and administrative skills
- English proficiency is needed to communicate clearly and document requests.
- Sales or upselling experience is an asset
- Knowledge of HVAC industry software like Service titan, House Call Pro etc.
We Offer
- Competitive pay based on experience
- Friendly and professional work environment
- Opportunity for long-term growth
- Bonus tied to sales targets
Pay: $15.00-$26.00 per hour
Expected hours: 40.0 per week
Work Location: In person