About this role
Job summary
We are looking for a Mobile Receptionist to cover various Provide sites across Mid Essex. The post holder will act as the first point of contact for all clients, visitors and staff entering the clinic/department/building by providing an efficient and courteous welcome either face to face and on the telephone.
Driving licence and vehicle essential.
Main duties of the job
To act as the first point of contact for all Clients, visitors and staff entering the clinic/department/building.
To record the arrival of clients, using SystmOne for any Provide services based at a clinic and provide guidance as necessary. If required by the service, check contact details held are up to date and current.
To assist with attending clinicians with administration by scanning documents onto SystmOne. To book records in and out of clinic using SystmOne. Ensure records are returned to the correct location.
To complete administration tasks as directed by the Administration Support Team (AST) Team Leader or Administration Support Team Manager.
To sort and distribute incoming mail for all staff at the clinic and act on items as appropriate, deal with outgoing post (internal and external). To ensure that all internal post is ready for collection on the appropriate days.
To issue hearing aid batteries as appropriate.
To ensure that doors and windows are secured and security alarms set if the last person to leave, ensuring files, keys and stock are secured on leaving the premises.
To be responsible for logging day to day maintenance requests via Provide Estates & Facilities for minor repairs required to the clinic/department/building premises.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Job description Job responsibilities
Please see the attached job description for a full list of the main responsibilities of this role. Thank you for taking the time to apply for a role within Provide.
Person Specification
Qualifications Essential
Good general level of education to GCSE level
Desirable
Computer literacy qualification
Work Related Knowledge & Experience Essential
Proven work experience in a Receptionist role or experience in dealing with members of the public.
Desirable
Experience of working in an administrative role
Skills & Aptitudes Essential
Standard Keyboarding skills Computer literate. Ability to plan, organise and co-ordinate own work. Ability to deal with sensitive issues in a professional and considerate manner.
Desirable
Competent use of Microsoft packages
Circumstances Essential
Valid driving licence and ability to travel to different bases across the Essex area with own vehicle
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Provide CIC
Address St Peters Hospital
Maldon
CM9 6EG
United Kingdom
Employer's website https://www.provide.org.uk/ (Opens in a new tab)