About this role
Job Overview
The Dental Receptionist helps patients navigate each visit, from scheduling through check-in, while supporting an organized, welcoming front desk. This role coordinates appointments, communicates clearly with patients and colleagues, and maintains accurate administrative and electronic medical records.
Responsibilities
- Welcome patients, manage check-in, handle check-out, Insurance billing and direct questions to the appropriate team member.
- Schedule and confirm appointments, update patient information, and maintain accurate records using available office systems.
- Answer and route calls through multi-line phone systems, relay messages, and support routine front desk administration.
- Your impact: Clear scheduling and accurate records help patients and colleagues stay informed and keep daily office operations running smoothly.
Experience
Required: Clear communication, organization, accuracy, and basic computer skills support patient interactions, appointment coordination, phone handling, and recordkeeping. Familiarity with medical terminology and electronic medical records is useful for managing information carefully and communicating effectively with the care team. Preferred: Dental receptionist, dental office, medical office, general office, front desk, or administrative experience; familiarity with Tracker is an advantage.
Pay: Up to $25.00 per hour
Benefits
- Dental care
- On-site parking
Ability to commute/relocate
- Scarborough, ON: reliably commute or plan to relocate before starting work (preferred)
Experience
- Dental receptionist: 1 year (preferred)
Work Location: In person