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customer service representative - insurance @ Cardinal Insurance Ltd.

CAOnsiteFull-time
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About this role

We are seeking an experienced, professional Licensed Insurance Receptionist to support our office and provide excellent service to clients.

Qualifications

  • Valid insurance licence required.
  • Previous insurance industry and related office experience required.
  • Knowledge of the Epic insurance software system.
  • Strong communication, customer service, organizational, and administrative skills.

Key Responsibilities

  • Welcome and assist clients visiting the office.
  • Answer and direct incoming telephone calls.
  • Receive and process client payments.
  • Prepare and process invoices.
  • Report insurance claims accurately and promptly.
  • Manage incoming and outgoing mail and courier services.
  • Provide general reception and administrative support as required.

Job Types: Full-time, Permanent

Pay: $35,000.00-$45,000.00 per year

Experience

  • Insurance: 2 years (preferred)

Work Location: In person

Skills

insurance licenseEpic insurance softwareCustomer ServiceAdministrativetelephone

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