About this role
Education: College/CEGEP.
Tasks
- Determine type of services to be offered and implement operational procedures.
- Conduct performance reviews.
- Ensure health and safety regulations are followed.
- Address customers' complaints or concerns.
- Plan, organize, direct, control and evaluate daily operations.
- Work conditions and physical capabilities: Fast-paced environment.
- Experience: 2 years to less than 3 years.
- Employment terms options: Day.
- Weekend.
- Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition.
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience.
- Support for youths: Offers on-the-job training tailored to youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
- Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.