About this role
Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Industrial. Private company, corporation or industry.
Tasks
- Answer written and oral inquiries.
- Answer inquiries and provide information to customers.
- Arrange for refunds and credits.
- Issue receipts and other forms.
- Perform general office duties.
- Receive and log complaints.
- Copywrite.
- Answer clients' inquiries and provide information.
- Consult with clients after sale to provide ongoing support.
- Computer and technology knowledge: Salesforce.
- Internet.
- MS Excel.
- MS Outlook.
- MS Word.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Tight deadlines.
- Work under pressure.
- Handling heavy loads.
- Repetitive tasks.
- Personal suitability: Punctuality.
- Efficient interpersonal skills.
- Excellent oral communication.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Dependability.
- Honesty.
- Screening questions: Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Experience: 1 year to less than 2 years.
- Other benefits: Free parking available.
- Learning/training paid by employer.