About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. System, networking and LAN/WAN management/manager. Computer support specialist. Computer technology/computer systems technology. or equivalent experience.
Work setting: Repair. On-site customer service. Service. Various locations. Installation. Sales. Retail service and repair firm.
Tasks
- Inspect products to determine the requirements for repair.
- Install electronic equipment . Repair electronic equipment . Inspect and test electronic equipment and assemblies.
- Test and adjust repaired products for proper functioning.
- Adjust, align, replace or repair electronic equipment and assemblies.
- Prepare cost estimates.
- Provide customer service.
- Document and prepare invoices and work orders.
- Document work completed.
- Troubleshoot, maintain and upgrade web server hardware and software.
- Certificates, licences, memberships, and courses : A+ Certification.
- Type of service and repair: Alarm/security system.
- Photocopiers.
- Computers and peripherals.
- Mainframe computers.
- Data collection equipment.
- Apple products.
- Computer and technology knowledge: MS Office.
- MS Outlook.
- MS Windows.
- Networks.
- Wireless networks.
- Wireless router.
- Mac OS.
- Information technology.
- MAC.
- Area of specialization: Business and commercial machines.
- Electronic.
- Closed-circuit television (CCTV).
- Technical support.
- Security and safety: Criminal record check.
- Driving record check (abstract).
- Transportation/travel information: Vehicle supplied by employer.
- Valid driver's licence.
- Work conditions and physical capabilities: Manual dexterity.
- Attention to detail.
- Tight deadlines.
- Work under pressure.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Organized.
- Excellent written communication.
- Values and ethics.
- Screening questions: Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Experience: 2 years to less than 3 years.
- Financial benefits: Gasoline paid.
- Mileage paid.
- Other benefits: Free parking available.
- Learning/training paid by employer.
- Paid time off (volunteering or personal days).
- Parking available.