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information systems analyst - computer systems @ Switchboard Inc.

Burnaby, British Columbia, CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate. Asset languages: Hindi. Panjabi; Punjabi.

Tasks

  • Confer with clients to identify requirements.
  • Document technical requirements to ensure that products, processes and solutions meet business requirements.
  • Prepare cost-benefit and return-on-investment analyses to support system implementation.
  • Design, develop and implement information systems business solutions.
  • Provide advice on information systems strategy, policy, management and service delivery.
  • Usability testing.
  • Consult with clients after sale to provide ongoing support.
  • Office management.
  • Computer and technology knowledge: Android. iOS.
  • Tablet computer.
  • Shopify.
  • Equipment and machinery experience: Telecommunications equipment.
  • Area of work experience: Information technology (IT) service delivery.
  • Area of specialization: Testing.
  • Work conditions and physical capabilities: Ability to work independently.
  • Attention to detail.
  • Personal suitability: Accurate.
  • Client focus.
  • Organized.
  • Team player.
  • Flexibility.
  • Proactive.
  • Screening questions: Do you have experience working in this field?.
  • Do you have the equipment you need to work from home (like internet and a workspace)?.
  • Do you have the required certifications listed in the job posting?.
  • Do you meet the language requirements listed in the job posting for the position (English or French)?.
  • Employment terms options: Early morning.
  • Other: Use of artificial intelligence.
  • Experience: 2 years to less than 3 years.
  • Employment terms options: Morning.
  • Day.

Workplace information: Hybrid.

  • Health benefits: Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Financial benefits: Gasoline paid.
  • Group insurance benefits.
  • Long term benefits: Long-term care insurance.
  • Maternity and parental benefits.
  • Other benefits: Learning/training paid by employer.
  • On-site amenities.
  • Team building opportunities.
  • Travel insurance.
  • Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
  • Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth.
  • Offers mentorship, coaching and/or networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for mature workers: Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
  • Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Skills

AndroidiOSShopifytelecom equipmentinformation technologyUsability TestingSystems implementationoffice management

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